Tech Resources

Tech Support

Please be sure to contact the CI Help Desk ( for assistance with all technical issues. Please keep in mind that the help desk is not staffed 24 hours a day so you should plan ahead to get assistance. I am available as well, but not 24 hours a day either!

CI Keys

CI Keys has support and tips on the site. There is also a community page you should check out. You may even see your own blog there sometime!

Assistance with WordPress

If you need additional information on using technology tools in the course, you can access high-quality training videos on To access these videos, you must go to, click “myCI”, log in with your University credentials, click on “” located on the list of resources on the left. Then, type the technology tool you’re using in the search box… for instance… you may want to check out the “WordPress Essential Training” as part of your homework this first week.


Click here to access VoiceThread “How To” videos


You can always search for what you need help with and usually can find help sites or youtube videos to show quick “how to’s” if you are stuck. We have used GoogleDocs and GooglePresentations in the past, so hopefully you will be excited to try some new digital tools this semester!

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